Billing and subscriptions

Click your avatar initial in the sidebar. The dropdown that opens shows your name with your current tier in small muted text underneath: Team Member, Project Coordinator, or Project Manager.

The bottom of the sidebar also shows your monthly AI usage: a progress bar with the percentage used, how many AI plans you have generated this month, and how many days until the allowance resets. Hover the bar for the raw token counts. Past 80% the meter turns amber and offers an upgrade link.

Upgrading happens inside the app and takes a minute:

1. Click your avatar initial in the sidebar and choose Upgrade Account. Clicking any feature your tier does not include opens the same dialog.
2. The dialog lists the self serve tiers, marks your current plan, and labels anything you already have as included.
3. Click Upgrade to Coordinator or Upgrade to Project Manager. As the dialog notes, "You will be redirected to Stripe to complete your purchase."
4. Complete payment on the Stripe checkout page. It accepts promotion codes.

Your new tier applies as soon as payment completes, and previously gated features become available.

Everything about an existing subscription is handled in the Stripe customer portal:

1. Click your avatar initial in the sidebar.
2. Choose Manage billing. The item appears only on paid accounts.
3. The Stripe customer portal opens. From there you can update your card, view and download invoices, or cancel your subscription.

Payments are processed by Stripe. Card details are entered on Stripe's checkout and portal pages, never inside Ganttastic.

Project Coordinator and Project Manager are subscriptions priced per user per month. The pricing page has a Monthly or Annual toggle: annual billing pays for the year up front and saves 10% on those two tiers.

Enterprise and Enterprise+ work differently. They are billed annually with Project Manager seat minimums, are currently in early access, and have no self serve checkout; see the Enterprise guide.

Cancel from the Stripe customer portal (your avatar, then Manage billing). After you cancel:

• Paid access continues until the end of the period you have already paid for.
• When that period ends, your account returns to the free Team Member tier.
• Your projects and data are preserved. Nothing is deleted when you move to the free tier.

You can upgrade again later and pick up where you left off.

Two situations end or interrupt paid access without you cancelling:

• Trial end. The 14 day Project Manager trial reverts your account to the free tier automatically; there is nothing to cancel. The banner switches to "Your trial ended." with an upgrade option. See plans and pricing for how the trial works.
• Failed payment. If a renewal charge fails, a banner reads "Your last payment failed." with an Update payment button that opens the Stripe portal so you can fix the card. Your access continues until the end of the current billing period.

For any billing question you cannot resolve in the portal, email support@ganttastic.com.