Create your account

There are two ways to create an account, plus a sign in path for enterprise members:

• Email and password. Works anywhere. You confirm your address afterwards through a verification link.
• Google. One click with Sign in with Google. There is no Ganttastic password to manage, and your email counts as verified from the start.
• SSO. Members of an organization on an enterprise plan with single sign-on configured use the Sign in with SSO button and their company identity provider instead. See enterprise.

Not ready to commit? You can use the product without any account first; see try Ganttastic without an account.

1. Open ganttastic.com and click Sign in in the top navigation. The Welcome to Ganttastic dialog opens. If you are already in the app as a guest, click Sign up in the banner at the top instead.
2. Switch to the Sign Up tab. To register with Google, click Sign in with Google and pick your Google account; you are done.
3. To register with email, fill in First Name, Last Name, Email, Password, and Confirm password. Company is optional.
4. Choose a password with at least 8 characters, including an uppercase letter, a lowercase letter, a number, and a symbol. A live checklist under the field shows which rules your password meets. The eye button in each password field shows or hides what you typed.
5. Complete the reCAPTCHA check. Sign up stays disabled until it passes.
6. Click Create Account. Creating an account confirms you agree to the Terms of Service and Privacy Policy.

After an email sign up, Ganttastic sends a message titled Confirm your Ganttastic email with a verification link, and shows a banner at the top of the app asking you to verify. You can use the app right away; the banner is a reminder, not a lock on the whole product. AI plan generation is the exception: it stays unavailable until your email is verified (see AI project wizard).

The banner checks for verification automatically every few seconds and clears itself once you click the link, so there is no need to refresh. If the email never arrived, click Resend; there is a 60 second cooldown between resends. You can close the banner with its X, and it comes back the next time you open the app.

The verification link works for 24 hours. It opens a Ganttastic page that says Email verified, with a Go to Ganttastic button. An expired link says so and asks you to request a new one from the app, so click Resend on the banner. A link that was already used, or is incomplete, says it is invalid.

Accepting a project invitation also needs a verified address. Until yours is verified, the invitation page reads Verify your email address first and offers Send verification email. Click the link in that email and the invitation page carries on by itself.

Google sign ups see no banner, because Google has already verified the address. Ganttastic still sends the same confirmation email to every new account, Google accounts included. If you signed up with Google, you can ignore it.

Click Sign in on ganttastic.com to open the dialog on the Sign In tab. You can sign in three ways:

• With your email and password.
• With Sign in with Google.
• With Sign in with SSO if your organization uses single sign-on: enter your work email, click Continue with SSO, and finish on your company’s identity provider. See enterprise.

If the email or password is wrong, the dialog says "Incorrect email or password. Please try again." It says the same when no account uses that email, so if you have never signed up, switch to the Sign Up tab.

If your browser blocks the Google popup, Ganttastic opens Google sign in in the same tab instead and brings you back when you finish. If that cannot start either, a message asks you to sign in with email and password, or to check that your browser allows popups and cookies for ganttastic.com.

The first time you use SSO with a work email that already has a Ganttastic account (with a password or with Google), Ganttastic asks you to confirm that account once. Enter its password and click Confirm with password, or click Confirm with Google instead. After that, single sign-on is linked to the account and you can use it every time.

Forgot your password? Click Forgot Password? under the form, enter your email, and click Send Reset Link. The reply is the same whether or not an account uses that address: if a link can be sent, it arrives within a few minutes. Nothing in your inbox? Check your spam folder. Ganttastic sends at most 5 reset emails to one address per hour.

The email is titled Reset your Ganttastic password, and its link works for 1 hour. It opens the Set a new password page for your address. The new password follows the same rules as at sign up, or your organization’s password rules if it sets its own. Type it twice and click Update password. The page then says Password updated, and Go to Ganttastic takes you back to sign in. An expired link, or one that was already used, says so on the page; ask for a new one with Forgot Password?.

If two-factor authentication is enabled on your account, you are asked for the 6-digit code from your authenticator app to finish signing in. Lost the authenticator? Click Lost your authenticator? Use a recovery code, which sits under the sign in form and on the code prompt, and see the recovery section below.

Ganttastic supports two-factor authentication (2FA) with standard authenticator app codes (TOTP). Once enabled, signing in takes your password plus a code from your phone.

1. Click your avatar in the sidebar and choose Manage Profile.
2. In the Manage Your Account dialog, open the Security tab.
3. Under Two-factor authentication (the status badge reads Off), click Enable 2FA.
4. Confirm it is really you. Password accounts enter their current password; Google and SSO accounts confirm through a quick provider popup. Click Continue.
5. On the Scan with your authenticator app step, scan the QR code with Google Authenticator, Authy, 1Password, or a similar app. You can also copy the setup key and enter it manually. Click Next: enter code.
6. Type the 6-digit code shown in the app (it refreshes every 30 seconds) and click Verify & enable.
7. On Save your recovery codes, store the ten codes somewhere safe, then click I’ve saved them.

If a code or a confirmation is refused, the message tells you what to do next:

• That code didn’t match. Check the time on your device and try again. Codes follow your phone’s clock, so set it to update automatically.
• That code has expired. Enter the code your authenticator app shows now.
• Too many attempts. Wait a few minutes and try again.
• A message that your sign in has expired: sign out, sign back in, and try again.
• The browser blocked the confirmation popup (Google and SSO accounts). Allow popups for ganttastic.com, or try again in a regular browser tab instead of a private window or the browser built into another app.

Enrollment ends with exactly ten recovery codes, each in the form XXXX-XXXX-XX. They are shown once, at that moment, and cannot be retrieved later; Ganttastic stores only a hashed form. Each code works a single time, and together they are your way back in if you lose your authenticator.

Under the codes, Copy puts all ten on your clipboard, and Download saves them as a text file with your email address and the date at the top.

The Security tab shows how many codes you have left (for example, 8 of 10 remaining) and when they were last generated. Click Regenerate recovery codes at any time to get a fresh set of ten, with the same Copy and Download buttons; your previous codes become invalid immediately.

You can turn 2FA off yourself from the same place you turned it on:

1. Click your avatar, choose Manage Profile, and open the Security tab.
2. Under Two-factor authentication (the badge reads Enabled), click Disable 2FA.
3. The Disable two-factor authentication? dialog warns that this lowers your account security and suggests it only when you are switching devices or troubleshooting. Changed your mind? Click Keep 2FA on.
4. Confirm it is really you. Password accounts type their password; Google and SSO accounts confirm through their provider’s popup. Click Disable 2FA.
5. Enter the 6-digit code from your authenticator app and click Disable 2FA again. Nothing changes until this code is accepted.

A toast confirms Two-factor authentication disabled. From then on, signing in asks for no code. Turning 2FA off also cancels every recovery code you had. If you turn it on again later, you scan a new QR code and get a new set of ten.

If your phone is gone or the authenticator app was deleted, you can remove 2FA from your account yourself with one recovery code. No support ticket is needed.

1. Start signing in as usual with your email and password.
2. When the code prompt appears, click Lost your authenticator? Use a recovery code. The same link sits under the sign in form.
3. In the Use a recovery code dialog, enter your email, your password, and one unused recovery code, then click Recover account.
4. Ganttastic removes the authenticator factors from your account. The code you entered is spent, and any remaining unused codes are cleared as well.
5. Click Continue to sign in and sign in with just your email and password.

Turn 2FA back on right away from the Security tab. A fresh enrollment generates a new set of ten recovery codes.

This recovery needs your Ganttastic password, so it works for accounts that sign in with email and password. If you sign in with Google or SSO and lose your authenticator, write to support@ganttastic.com from your account email.

Click your avatar in the sidebar to open the account menu. It holds Manage Profile, Profile (see the next section), App Settings (see settings), and Sign Out. The billing entries depend on your plan: Team Member accounts see Upgrade Account, Project Coordinator accounts see both Upgrade Account and Manage billing, and Project Manager accounts see Manage billing. See billing and subscriptions.

Manage Profile opens the Manage Your Account dialog, which has two tabs:

• Profile: edit First Name and Last Name, click your avatar to pick its color, and view your email address (read only, with a green badge once verified). There is no way to change the email address on an account. Click Save Profile to apply changes.
• Security: change your password (enter your current password and the new one twice, then click Update Password; the same strength rules apply as at sign up), manage two-factor authentication and recovery codes, and delete your account. With 2FA on, a 6-digit code box appears under the password form after you click Update Password: enter the code from your authenticator app and click Update Password again.

Google and SSO accounts see a Password heading on the Security tab with a note that there is no Ganttastic password to change, because their sign in provider manages it. There is no change form for these accounts.

Choose Profile in the account menu to open the Your Profile page. Back to app returns you to your projects. The page has three parts:

• Account Details: your email, display name, company (if you gave one at sign up), plan, and the date you became a member.
• Timezone: the first time you open the app signed in, Ganttastic saves your browser’s time zone to your account. To change it, pick a zone from the searchable list and click Save timezone. If you are an enterprise admin, the Admin Center’s audit log and user list show times in this zone. It does not move any task or date in your projects.
• Collaborators across your projects: how many people you share each of your own projects with, the total, and your plan’s limit per project (2 on Team Member, 5 on Project Coordinator; Project Manager has no limit, so no limit is shown). A count close to the limit turns amber, and a count at the limit turns red. To add or remove people, open that project’s Share dialog in the app.

You can delete your account yourself, without contacting support:

1. Click your avatar, choose Manage Profile, and open the Security tab.
2. Scroll to Danger Zone and click Delete My Account.
3. A confirmation dialog asks "Are you absolutely sure?". Password accounts type their password to continue; Google and SSO accounts confirm through their provider’s sign in prompt instead.
4. Click Delete Account.
5. With 2FA on, a 6-digit code box appears next. Enter the code from your authenticator app and click Delete Account again.

Deleting your account also ends your billing. Every subscription on the account is canceled at that moment, and your customer record at Stripe, the payment provider, is deleted, so no further charge is made.

Ganttastic deletes an account only within five minutes of you confirming who you are. If more time has passed, the dialog says "For your security, please confirm again, then delete your account." Confirm again and the deletion goes through. When it is done, a toast confirms Account Deleted and Ganttastic takes you to its home page.

Click your avatar in the sidebar and choose Sign Out. A Signing out screen covers the app while Ganttastic clears your account data from this browser. The app then reloads in guest mode and a Signed out. toast confirms it. Your projects stay in your account; sign in again to see them.

There is no account switcher in the app; to move between accounts, sign out and sign back in with the other one.

If your session ends without you signing out, a toast says "You’re signed out. Sign back in to carry on. Changes that already reached the server are saved." Click Sign in on the toast to continue.

If this browser’s storage does not respond when the app starts, a toast says Running in temporary session mode. You stay signed in while the page is open, but refreshing it can sign you out. Reload the page if anything looks wrong.

Ganttastic sends a small set of emails about your account. Verification and password reset emails come from an address that does not take replies. The welcome and trial emails come from Gaurav at Ganttastic, and a reply to them reaches a real inbox.

• Welcome to Ganttastic: once, when you create your account.
• Confirm your Ganttastic email: when you create your account and each time you click Resend. The link works for 24 hours.
• Reset your Ganttastic password: when you ask for a reset. The link works for 1 hour.
• Your Ganttastic trial wraps up in a number of days: two to three days before a Project Manager trial ends. See plans and pricing.
• Your Ganttastic trial has wrapped: within a day after the trial ends.

The welcome and trial emails have an unsubscribe link in the footer. It works without signing in, shows You’ve been unsubscribed, and stays valid for 90 days. Verification, password reset, and billing emails keep coming after you unsubscribe, because your account needs them. There is no email setting in the app. To get the welcome and trial emails again, write to unsubscribe@ganttastic.com and they are turned back on within one business day.